Conversational-IVR-Technology
Convert Your Conversions To Telephony Conversations And Connect More Customers With Your Managed Calls Or Business With The Right Information.Simple and accurate business and better information communicates with callers or receives information and calls the appropriate recipient the call. An IVR system accepts the combination of voice telephone input and touch-tone keypad selection and probably provides appropriate feedback in the form of other media.

  • Increase first contact resolution

  • Increase customer service efficiency

  • Increase agent and company efficiency

  • Reduce operational costs

  • Increase professionalism

  • Increase customer satisfaction

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Interactive Voice Response (IVR) is a telephony menu system that enables the dial pad for identification, segmentation and routing of callers to the most appropriate agent within your team. It is a simple and effective and will significantly reduce costs and increase efficiency within any company.

Boost your business globally, and break the business barriers and get connected with large number of customers.

  • IVR System available 24*7
  • Call recording, real time reports and analytics
  • Time-based call routing
  • Programmable extensions with multi-level IVR
  • Easy CRM integration
  • VIP IVR number
  • Sticky agent
  • Blacklisting